We purchased a mattress from snooze for $5400 and its useless. They used a computer system to advise us what was appropriate ..and indeed changed it the first time. The second mattress was just as bad and now they want us to try a third mattress. With 5 months of aggravation, bad backs, sore arms, necks and sleepless nights we just want our money back but they will not honour their warranty, the franchiser won't speak to us and the satire keep changing their story.our emails to the franchiser are ignored. We purchased two other mattress from them at the time and had no problems.luckily for us we were buying 6 cinema seats at the same time from leather republic but found out in time that they are part of the same mob so we avoided that inevitable anguish by buying elsewhere.they have treated us in a shabby manner.
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