SNOOZE PROMOTES THE 'SLEEP TO LIVE'SYSTEM WHICH IS ACTUALLY A COMPUTER SYSTEM THAT AFTER YOU LIE DOWN ON A MATTRESS HOOKED UP TO A COMPUTER IT WILL TELL YOU WHAT THE IDEAL MATTRESS IS FOR YOU.UNREMARKABLY IT WILL RECOMMEND A KINGSDOWN MATTRESS WHICH IS A USA BRAND HEAVILY PROMOTED BY SNOOZE[AN AUSTRALIAN FRANCHISE].SNOOZE ADVERTISING SAYS'SNOOZE'...TAKES THE GUESSWORK OUT OF MATTRESS SELECTION'...IT SO HAPPENS THAT KINGSDOWN EVOLVED THE 'SLEEP TO LIVE'SYSTEM WHICH DOESNT WORK.A CURSORY SEARCH OF THE WEB INPUTTING THE WORDS 'SNOOZE KINGSDOWN COMPLAINTS'WILL REVEAL THE SHEER AVALANCHE OF DISSATISFIED ENRAGED VICTIMS OF THIS PRODUCT AND THIS RETAILER.WE PURCHASED A MATTRESS FROM THEM FOR $5499[PLUS BEDDING AND IT IS A DISASTER... NECK/BACK/ARM PAIN, NOT ONE NIGHT OF PEACEFUL SLEEP, A HUMP IN THE MIDDLE OF THE MATTRESS AND A SLANT.BUT WORSE IS THE REFUSAL OF THE RETAILER TO HONOUR THE WARRANTY AND PROVIDE A REFUND, THE MANUFACTURER WILL NOT REPLY TO OUR EMAILS AND THE FRANCHISOR [SNOOZE]DIDNT BOTHER TO INSPECT THE MATTRESS, NOR TALK TO US ABOUT OUR COMPLAINT.A TERRIBLE EXPERIENCE.
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