30 years ago I stopped dealing with Telstra. My reasons were as follows.
Telstra is arrogant, incompetent, greedy, deceptive and in the main lazy and unresponsive to the people who pay exorbitant charges for a second rate service.
5 years ago I moved into a unit that hadn't had the phone on for some time. I went with a NZ ph. provider (AAPT) and have been pleased with hte service they give me but I have a problem:
I CAN'T ESCAPE THE IDJITS AT TELSTRA!
When the phone was installed
I had a chat with a Telstra sub-contractor who informed me the junction box was a total mess and should be totally replaced.
IN THESE LAST 5 YEARS TELSTRA HAS "FIXED" THIS SERVICE ON NUMEROUS OCCASIONS WITH ALWAYS THE SAME FAULT!
The fault is HR (high resistance) caused through moisture.
Yesterday my phone and internet was working FINE until 2 Telstra techs came and "fixed" the problem yet again.
Today the phone doesn't work and the internet keeps dropping out.
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