We had just moved into our rental house in North Brisbane & I was trying to connect the home phoneline. I call Telstra and everything is going fine, the girl is asking the normal questions etc. I mention Im from New Zealand so she offers me an international calling package for $10. I agree to ...
To whom it may concern im putting in a complaint about my mobile phone bill. Im meant to paying 52 dollars a month for it. every time i turn around i am getting a new bill and i seem to be paying 52 dollars a fortnight rather then monthly. when i ring to ask bill enquires what the go is they tell ...
Internet service (BigPond Wireless G) not cut off when requested (Aug '08). They have continue to bill us for services in December. I have spent many hours on the phone (at my cost) explaining the situation i.e. that we have a new internet service with their company and receiving bills aswell for ...
I have rented flat in Spring Hill next to city and I asked from Telstra to provide me with the phone service. On my first bill, I figured out the connection fee was 299 dollar. When I called Telstra representative, I was told Since this is the first time, my flat gets connected to phone service ...
30 years ago I stopped dealing with Telstra. My reasons were as follows. Telstra is arrogant, incompetent, greedy, deceptive and in the main lazy and unresponsive to the people who pay exorbitant charges for a second rate service. 5 years ago I moved into a unit that hadn't had the phone on for ...
Hi, I have tried to rectify this problem with telstra and get simpy niceties with no practical help. I put in a disconnection and reconnection notice for mid January. They proceeded to disconnect my service, phone and internet on the 22nd December. They apologised and said it would be turned on by ...