To all the customers who complain about Telstra, you want to try working for them. Absolutely no training is given. New staff are trained by current staff, some of which have only been in the job a short time. This means noone is trained consistently to a standard. And its not the managers fault as ...
About two years ago my husband and I had two telstra mobile phones, telstra home phone and telstra wireless broadband, when we moved o the city we decided we had no further use for telstra's constant foolishness so we paid about $1500 to end our plans and at the same time we disconnected the home ...
Dear Sir/Madam I have a lot of problem with Telstra customer service in the last 2 years. Recent one is: They banned my home phone number from the access to override code. I hade that access till the May. In the May I moved to another Sydney Suburb (from Blacktown to Mount Druitt). I couldn’t keep ...
I have an Elite Telstra Wifi and strongly believe that Telstra over charged me. I am a casual Internet user, I check my facebook and emails daily and sometimes skype (rarely) I charged my Internet with a $40 voucher which is 1GB, the next day I was out of credit! Not understanding and just assuming ...
I had the miss-fourtune of being a Telstra customer while living in Melbourne. I have spent 18 painful months trying to sort out problems in service and billing, and after returning to the UK have endured a further 5 months of stupidity from the business who have continued to bill me on a closed ...
I have twice sat at home, having taken time off from work, waiting for Telstra and the NBN. No calls or reasons. Every time I phone the call centre they are very helpful and apologetic but can't give out the technician's name or contact number so I m left in the dark as to why I am treated so ...