I had ordered my second wedding gown with tidebuy. The first wasnt as pictured so I tried for another style of gown. Foolish now I know. When I recieved the second gown I was shocked by the very poor quality/workmanship. All the embroidery work was tacked on by large hand stitches. All the edges in the gown were not sewn, they were still raw and were fraying. there was rubbish material sewn into skirt that cant be removed without separating the bodice from the skirt. The dress details looked nothing like their dispay photos. The back sash pleats do not even meet together. Their display photo shows they meet toether in a V at the center. Clearly they dont meet or match in their pleats. When I recieved the package in the post I was very upset. I had made contact straight away and asked for a full refund. After many contact emails to tidebuy and photos sent to prove my case for a refund and several weeks later they insult me with a offer of $15 refund on a $169 gown and go about telling me its not so bad and that they spent a great deal of time and money on their service. I am still fighting them for a full refund, sending even more emails to fight my case. I warn you all, dont deal with tidebuy. their customer service and workmanship is discraceful
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