I bought an electrolux vacuum, my daughter and i got shocks from it but after my 4 year old grandson did too, i took it back to them. Their repairman said this was not possible apart from the shocks the vacuum was working fine. When i got it back and went to use it smoke filled the room and had a burning smell. So back to harvey norman my husband and i were talked to as if we were stupid which we are not. We were told the filter was dirty at which time it smelt of smoke the sales girl asked if we had another vacuum at home so we could vacuum the vacuum before taking it to be repaired. A VACUUMS JOB is to clean up they do get dusty i do not think i should have to have a vacuum to clean a vacuum because we were told dust getting in will not be under warranty. Our vacuum still has 4 years warranty on it so if the vacuum can not clean up without getting dusty and the bagless ones are prone to this they should tell people that way you will know that the exteneded warranty is NOT worth paper it is written on NO MORE GO HARVEY ITS NO HARVEY NO
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