Ongoing saga with not only this mcdonalds known as CITY but WEST BUNDABERG AND HERVEY BAY.
No matter what time e seem to go into the store they are always out of something whether it is a beverage item such as coffee or something as simple as softserve.
Tonight AGAINST all the better parts of me, I decided we would visit the City 24hour store, Waited 15 minutes Clear in the drive thru to be told they had no icecream. I demanded to know what the story was from the young man serving me. He imediently replied The machine goes into heat mode and we cant use it. So i told him WHY DONT YOU PUT A SIGN AT THE START OF DRIVE-THRU SAYING THIS SO I DIDNT HAVE TO WASTE MY 15 MINUTES???
No response apart from an ohh im sorry,
Which i must add is the first time in three years that i have ever heard from a staff member.
Firstly you turn up to this particular store and there is a poorly written sign (Blue Biro pen torn a4 paper and a tiny bit of tape) Stating go to last window for order???
Im FED UP! When i used to work with almost identical machines there was a simple switch on the front that enabled you to choose between HEAT, DISTRIBUTE, CLEAN, AUTO and OFF,
Why cant they establish procedures to just turn the machine to heat manually during low times such as 1am to 4am???
I know this will accomplish nothing but i thought id try,
Ive given up ringing the useless store
What else can one do??? ITs not like Im asking for a bloody hundred of the things I just wanted one
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