Every school holidays the McDonalds Family Restaurant at Batemans Bay have some problem keeping customers happy. On Tuesday, 4 October at 12:20pm my family and I went to the restaurant to purchase some icecream sundaes only to be told, after lining up forever, that the "machine was closed for 2 hours due to maintenance"!!! there was no announcement made whilst the line (back to the door) was slowly creeping toward getting served. I think this is very poor service especially given it was a lunch hour AND in school holidays. Last school holidays we were there (January) we waited 20minutes to be served and another 25minutes wait for our meal. We had visitors with us who were VERY unimpressed. I am starting to lose respect for our local restaurant and am not keen to return there given that I'll most like experience a third disaster.
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