In March I asked a question on Just Answer but was not happy with the response and had my $69 refunded. The company has since taken a monthly payment of $69 debiting my credit card. I have asked that a total of $276 be refunded and the direct debits stop. I have previously asked that the direct debits stop and the funds be refunded but heard nothing. I have sent another request today. I have been very ill and had quite alot of surgery in the past months which is why I haven't been able to keep on top of this situation.
This is what is written on my credit card statements:
POS 108964 $69.00 12/03 This is the one that was credited, but the others need to be refunded.
POS 195885 $69.00 12/04 Just Answer
POS 187086 $69.00 12/05 Just Answer
POS 156036 $69.00 15/06 Just Answer
POS 137008 $69.00 12/07 Just Answer
Thank you for your assistance with this matter.
Regards,
Charmaine Hall
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