We received our goods a month before our renovations were complete as we didn't want to wait for them to deliver the goods once we were finished. The boxes were not damaged so we signed for them. Once we had finished our renovations we opened the boxes to find that 3 corners of our shower screen were chipped and a big slither was missing down one side.
I called them to get a replacement and the guy was really quite rude. He said that as we did not check them straight away that it was our fault and they would not take responsibility for the broken items even though he could not explain how we could have broken off the slither.
He told us that we should have taken the screen out of the box when we received it and stored it like that. Not sure how that would be possible.
I am very disappointed and will never shop there again and would urge other people not to shop there as they will only be let down. They might be a bit cheap but trust me it is worth going somewhere else that is a slight bit more expensive as they will replace the damaged goods.
Very Very unhappy!!!
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