We received our goods a month before our renovations were complete as we didn't want to wait for them to deliver the goods once we were finished. The boxes were not damaged so we signed for them. Once we had finished our renovations we opened the boxes to find that 3 corners of our shower screen ...
Terrible Customer Service. The staff are just plan rude. Ordered an item waited 2 weeks for it arrive and went to pick it up. At the ware house the item wasn't there as they sold it to someone else. Had to re-order and wait another 2 weeks for it to arrive. Finally had to follow up with them to see ...
Dont shop here. Products we purchased were imperfect/structurally defective, sales staff inc floor manager are rude post sale. Not interested once they have your money. Purchased a vanity that had a structural defect that wasn't evident until after installation i.e once taps were installed and ...
Worst customer experience ever! After being told I would have to wait 3 weeks for my items I called several times after this period to find out it would take another 2 weeks. They never returned calls and sat on my deposit for 2 weeks after I managed to cancel the order. I raised a complaint with ...
After ordering as bathroom basin on line, Renovation Boys delivered the wrong basin which was also broken. We were unable to sign for the basin because no-one was home when it was delivered. Our renovation was in progress and our builder couldn't wait for another one to be delivered so we asked for ...
Goods were never received and they would not return phone calls. Luke the manager spoke to me once and would then have no more contact. He trains his guys to lie to customers. Calls not returned. Refund not forthcoming. I have filled in a dispute form with my bank, they are now going to investigate ...