Warning to everyone out there. DON'T use Harvey Norman Renovations! After 6 months, 14 faults with the kitchen, incredibly rude staff who told me "shit happens, get over it!" & after filing a complaint with Fair Trading at last i have the work completed. I was bullied by the kitchen designer Angelo Musameci who wanted the kitchen he wanted, & who then mis- measured everything. If that wasn't bad enough the check measurer didn't pick up on that. Result is obvious. They refused to install electrical appliances. They didn't reserve my granite which was a disaster as all the cupboard colours were picked to match the granite. Then they expected me to pay for the upgrade to thicker granite because they sold my thiner one i chose. They refused to give me an invoice & the NSW CEO of Harvey Norman Renovations, Frank Squadrito, lied to Dept Fair Trading which i was able to prove because i kept all his emails. Gerry Harvey is no better. I wrote to him 4 times & didn't even receive the courtesy of a reply to say he'd received my correspondence. Finally after writing to the new minister for Fair Trading, i got my invoice. Trust me, it's not worth the interest free financing to deal with this mob & i do believe that price gouge to interest free finance customers.
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