The site to handle disputes has even done nothing now. I ordered two dresses in January and paid approx $300aud they did not fit and after months of dispute they asked me to return which I did and spent $50 postage. They acknowledged receipt but have not paid refund. See below emails from site complaints;
205500504569 is your refund code
07-03
[email protected]
发件人： Jo sheather
发送时间： 07-02 12:02:57
收件人： [email protected]
抄送：
主题： Re: about your refund
Still no refund??
Jo Sheather
(Sent from my iPhone)
On Jun 18, at 5:17 PM, "[email protected]" wrote:
3179122248491743032
Hello
Thanks for your information. This is www.sitecomplaint.com, which is the independent third party institution with credibility dealing with all trade disputes.
Please be informed that your order has been refunded.
Please wait in patience for20-30 business days because several days are needed to deal with the refund.
If you don’t receive your refund after 20 business days, please don’t hesitate to contact us again. We will go to bank to have a further check.
Likewise, after receiving the refund, if convenient, please tell us too. We should record it.
Don’t hesitate to contact us until you are satisfied with it.
Thank you for your support.
Best Regards
Sitecomplaint.com
Service02
06-18
[email protected]
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