I put a a layered tunic for $99.95 on lay by with a $50.00 deposit on Saturday 27th October at the Marion store. On Monday I rang to say that I would like to cancel my lay by, which I was told that I could only get a credit note not my money back.. I said that since I had not taken the article why could I not just cancel my lay by and have my money returned like any other store. The reply was that I would have to pay out the rest of the amount (another $50.00) then I would be given a credit note for that amount $100.00, not a credit note for $50.00, but for the full amount even though I have not taken the dress out of the store..I tried to explain how that is fair but no reason but that I would have one way or another still pay for $100 for something from their store.. I am not very happy and this is the first time I have had where they will not refund my money for a lay by .. As I told the person will never buy anything from Flower stores again..
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