I am livid! I have sent this airline numerous letters about my bad experience and they still have done NOTHING! I have yet to receive a response! In October my friend and I bought tickets to fly with Tiger. We had our itinerary and had everything planned out. We travel often, we know what we're doing. We knew to get to the airport in time. So, we get to the airport to check in a whole 20 minutes before boarding only to be told that check in for the flight has been closed. That it had been closed 10 minutes prior!!! We spoke to the employees. They were rude and said there was nothing they could do about it. They obviously didnt care. They just wanted our money. They werent going to let us board. That the only way we could get to Sydney from Melbourne was to take the next flight but we'd have to pay an extra $75! So, we did. We get past security and into the waiting area near our gate. As soon as we sit down we notice a line of people at the gate where we had originally had to be for our original flight. These people were JUST then boarding the plane! we could have been in that line! we were SUPPOSED to be in that line! They lied to us! That flight had not even begun to board yet! but no, we had to wait for our next flight and pay extra which not only ruined our plans but also left our pockets empty! I am so mad right now I can't even type! I want something done. I want my money back! I demand my money back Tiger Airways! Something will be done!
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