We were overcharged by air asia on upgrade of seats from kl to australia
quoted price was 300 ringets at checkin counter.when we got our credit card statement we were charged in Australian dollars. this meant instead of au$300 for 3 persons we were charged au $900
The only means of complaint we have is by email which they just ignore.
i would love to be able to sort this out face to face with airasia but they do not have an office in Australia.
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