Aucomplaints.com » Air Asia - Reviews, Complaints, News

Air Asia
Found 19 reviews / complaints

Air Asia
Flight cancellation

I was on the scheduled with my sons (7) and (17) on flight d72702 from KL to gold coast. As the previous people have noted-it is a total lack of communication with passengers and total lack of any staff that could handle this situation that lead to may problems amongst passengers. We heard 3 ...

Air Asia
Stranded in KL for 2 days

Air Asia flight delayed 1 hour 10 minutes from Vietnam to Kuala Lumper, connecting flight from Kuala Lumper to Perth Australia left 10 minutes early, plane was still on the ground but 15 people were refused and missed the flight. Air Asia did reschedule tickets but some people had to stay in KL for ...

Air Asia
Staff lack of knowledge

Have flown Air Asia a number of times without a hitch till now - enquiries on the phone lead nowhere - I was given a reference number, put on hold and then cut off. When I again got on to someone and gave the reference number it didn't mean a thing, the person had no idea what my problem was and I ...

Air Asia
Clark is not in Manila

Air Asia offer flights to Manila but actually you land in Clark which if you ask the locals is not even in the same region as Manila and takes two hour minimum to get to get to any of the three terminals that are actually in Manila and does not have metered taxis allowed to enter!! Scam - Beware!! ...