My wife and I booked our tickets at the Perth Airport at 1.45am on the 10th March with paid meals included, but to our surprise when we boarded the plane on the 11th March we were told that we have not registered for the meals, despite showing them our paid receipts that clearly written in by Paul ...
Hi Air Asia, We know you are attempting to become the most un-Australian company of all time and your so close. For starters, your getting above the likes of your competition such as Tiger airways whom have ditched the RyanAir approach due to competing with you as the number one hated airline. ...
We booked an air ticket on line for a family member to come down for our wedding. The ticket was issued and we sent the itinerary to her. However, upon check-in, she was told that the credit card we used was declined and she had to pay the fare there. How then can the ticket be issued if payment ...
We were overcharged by air asia on upgrade of seats from kl to australia quoted price was 300 ringets at checkin counter.when we got our credit card statement we were charged in Australian dollars. this meant instead of au$300 for 3 persons we were charged au $900 The only means of complaint we ...
Ooked a ticket online. they said credit card payment pending. waiting to hear from their financial dept. no answer. could not even let me pay with different card. no answer my booking cancelled with out my knowledge. ruin my holidays. ...
I will be flying Air Asia to Singapore from Australia in March, I logged on to their website and into the check my bookings area. My booking # would not open up my account, they have a live chat line, got onto that at 8.10 pm and was put in a queue. The time is now 12.36 am, I'm still waiting for ...