WORST CUSTOMER SERVICE! PLEASE READ MY EMAIL TRAIL BELOW! AIR ASIA IS A WASTE OF MONEY, I FLY OUT THIS FRIDAY AND THEY DELAYED MY FLIGHT AND NOW I AM VERY UPSET.. Hi, Thankyou for a reply. I do not think this explanation is acceptable because I called air asia on Friday 29/05 and was advised there ...
When booking on line with Air Asia it is asked if you would like travel insurance. But even if you select no they charge you for it any way and then you cant get any way of refund or help to get it back. They hang up or speak so you cant understand what they say. They will also refer you to a fake ...
My partner earlier this month had to start emergency dialysis, for renal failure. Unfortunately we had already booked a ticket to Bali for July. I made contact with Air Asia hoping to actually talk to someone but of course, thinking that was absolutely ridiculous. I called numerous times only to be ...
I have been trying to contact Air Asia since returning to Western Australia. I have phoned the only number available and to date unable to speak with anyone. The number is constantly busy. I also tried phone them from Penang with a different malasian number to no avail. There was a mistake made on ...
Booked a flight with Air Asia from Brisbane to Kuala Lumpur for the 4th September and when I got the confirmation it showed the 11th september. I contacted air asia customer support and got a reply from a person named Abdi who informed me that they could not rectify the problem and basically it was ...
I am trying to get a refund for the extras I booked and paid for but did not receive (in flight entertainment and advance seat booking - AU$ 74.00) I have sent a number of emails and to be fare I received 1 answer giving me a complaint number and advice to send photocopies unfortunatly the only ...