Booked a flight with Air Asia from Brisbane to Kuala Lumpur for the 4th September and when I got the confirmation it showed the 11th september. I contacted air asia customer support and got a reply from a person named Abdi who informed me that they could not rectify the problem and basically it was bad luck. I then asked for thier address to serve court documents on them to force them to rectify thier fault through there faulty web site but got told by Abdi that they dont have an office in Australia. i am now persuing them in Malaysia. What a scam. Dont fly with this airline. John Stewart. email [email protected]. feel free to contact me and I will send you the many emails I have waisted my time writing.
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