I rang regarding a free 16 day trial of the Nude by Nature recently advertised on the Morning on a Saturday morning. I live in country NSW. The product was sent on the 23rd April and not signed for or received until 2nd May, the free so call trial expired on 3rd May.
As far as I am cocnerned this is false and misleading advertising as I was informed that I would get 16 dasy from when I received this product. On using it for 3 days I have had an allergic reaction to it and have tried to call over the last couple of days to get a return number to return the product all to no avail, then yesturday they have helped themselves to money on my credit card thus placing my credit card over its limit.
How could Channel 7 justify a connection with this company and the breach of fair trading acts that are in place by allowing this company to mislead people by saying that they have 16 days FREE trail when they have only given me 1 day.
I will be putting in a complaint to the Dept of Fair Trading and plastering it over Facebook and any other avenue that can be used to gain a decent outcome and the valid return of the product and return of my funds and any other charges that have been passed onto me. Hopefully this is enough to get a result for everyone that has been affected.
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