» Traveling & Tourism » Review / complaint: FLIGHT CENTRE - LAUREN EDWARDS & NEROLI BIGGS - Incompetent & Toxic & Deceitful & Unethical & Misleading | News #7388

Incompetent & Toxic & Deceitful & Unethical & Misleading

Flight Centre; Escape Travel; Student Flights; Travel Associates; Cruise about; Infinity Holidays = are in the Business of Unethical conduct; Deliberate deception & severely lacking in Honesty/Integrity whom provides Inaccurate visas requirements; Deceptive airfare changes rules; False hotel information; Distorted 3rd party Flight Centre Travel Group SUPPLIER details; Misleading advice to Clients; Ineffective in Resolving complaints; Senior Management have zero Leadership attributes; Displays Inferior competence & Covers-up Flight Centre travel agent’s Deliberate Misleading advice to Clients…..…..HENCE gives the travel agency industry an Untruthful image & brings the Flight Centre Travel Group into Disrepute…..

Flight Centre Travel Academy instructs their travel agents to say whatever BS it takes to Close the sale with Clients and will Only pick Airlines/Third parties whom give Flight Centre the Highest Commission…..

You only have to observe at your Local shopping centre that have Flight Centre Group offices – which are mostly always Empty for a Reason…..

Flight Centre 24/7 Support from Overseas is Non-existent as no one answers the Phone; it is Not a Reverse Charge call & No Email address provided – Flight Centre make it Deliberately difficult to access any Support when You are Overseas…..

Recommend Avoid travel agent Chains such as - as these Companies are only interested in Quantity/Turnover where Clients are just another number as Flight Centre have absolutely No interest in Quality nor Repeat business…..

If you want to save yourself from much Heartache – for your future Travels recommend you find a Independent/Boutique/20+ years Experienced travel agent in your local area whom actually treat you as a Person; are Quality driven in terms of customer service; and genuinely Care about their Clients whom would Return as a Repeat Customer.



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