Shoppers beware of Toys R Us advertised sales. The sales staff will praise a product but unfortunately it will not be in stock. They will take your details and promise to phone you and that you can have it at the sales price - they will even put it all in writing for you. BUT you will never hear from them again. You have to phone and after being put on hold and transferred 3 times you will be put through to JAMES (aaagh!) the assistant manager of Parramatta store who will not believe you, talk over you and be as rude as rude to you the paying customer. Little does James know, it is the same customer who has probably paid for his annual salary three or four times over with all the merchandise there have bought from there. NOT ANYMORE - I refuse to buy anymore from Toys R Us whilst they such rude people.
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