Hi,
This is Ramesh, today i had an extremely bad experience with UAE branch in Sydney-Australia. I am a regular customer been using UAE for Money sending for the past 7 years.
Today (23rd DEC Friday) i thought of sending a huge amount... to my surprise with out intimation to the public (not even in the internet)..UAE Parramatta-west field branch and Church St -Branch Parramatta CLOSED AT 4PM WHEN COMP TO NORMAL 05:50/06:00PM WITH OUT ANY NOTIFICATION TO THE PUBLIC.I had an emergency of me sending that huge money expecting that will be reached in time... BECOZ OF THIS INCONVENIENCE ..ONE THING IS MY MONEY WILL NOT REACH IN TIME and ALSO BECAUSE UAE CLOSING AT 4PM MADE A LOT OF DIFFERENCE IN THE EXCHANGE RATE.
BECOZ OF UAE'S MISTAKE I AM BEARING A LOT OF MENTAL STRESS AND FINANCIAL LOSS..when i checked the rate was 52.90... DUE TO UAE NOT ACCEPTING CHEQUES AND ADDED TO THAT CLOSING WELL BEFORE WITH OUT INTIAMTION CAUSED MENTAL STRESS AND FINANCIAL LOSS TO ME.
ANAND GANESHAN ..SYDNEY MANAGER AT FIRST PROMISED ME 53.00 AND THEN HE SAID ..NOT POSSIBLE.I EVEN TOLD ANAND TO ESC THE MATTER TO HIS BOSS ANIL KUMAR DAS... WHICH ANAND DID NOT ESC FROM HIS WORDS.
WHAT TYPE OF SERVICE IS UAE PROVIDING ???SUCH A BAD COMPANY EVER SEEEN IN MY LIFE WITH EMPLOYEES TALKING TO ME IN THE MOST RUDE AND IRRESPONSIBLE MANNER.
I HAD TO LITERALLY ATTEND GP AND GOING THROUGH MEDICATION AT THE MOMENT DUE TO THE INCIDENT HAPPENED (during this happy xmas time)... WHY SHUD I GO THROUGH THIS PAIN DUE TO ENTIRELY UAE'S MISTAKE?
KINDLY REPSOND PLZZZZZZZZZZZZZZZZZZZ TO THIS EMAILLLLLLLLLLL
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