Complaint written to Trend Micro, 25.12.3011:
I am a long term customer of Trend Micro having installed the Trend Micro Titanium Maximum Security Program on one of my computers and Smart Surfing on the other. I thought I should be safe from fraud and now I get scammed by you, the very company that should protect me from fraud! You have charged me AU$ 69.95 for something I didn't order (Text: DRI* Trend Micro orderfind.com). I have reported you to my credit card company as a first step and now I will do anything I can to expose your dishonest action. When my subscriptions run out I will not renew them. Trough your dishonesty and deception you lost me as a customer. In 5 years of my using a credit card as a form of payment you of all are the very first scammers I encounter. Bloody shame on you! I expect you to credit me with the amount of AU$ 69.95 quick smart!
Jacques Becke
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