I only wish I had seen the complaints listed on this websites before I actually hired this company for my own removalist job. I recently hired them to move 30 cartons and a rocking chair from Queensland to Victoria and only recieved 24 cartons and the rocking chair. Apparently the other cartons had been delivered to another address somewhere in Emerald and although I have been promised a number of times that a courier has been organised to collect them, I am still yet to see these items.
The main point of contact at the company is Peter. He is rude and abusive. He promises things that don't get delivered and finds it incredibly unbelievable that you would have the audacity to complain about the appalling service. They refuse to contact you so you are constantly having to call them for information and updates and then get abused for calling so often. If you are actually lucky enough to speak to someone other than Sharni or Wendy, they hang up on you when you ask them things like "When will my items be delivered?".
DO NOT USE THIS COMPANY. THEY ARE UNRELIABLE, RUDE AND INCREDIBLY INEPT.
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