I purchased a levellig service from this company, they quoted 4 days and a few hours to level me from 30 to 50 in Aion and I purchased a few million Kinah. Not only did they take several days for the delivery of the Kinah (gold) they had all sorts of excuses as to why they didn't have it.
After 6 days of power levelling they had only boosted me to lvl 38. Not only were they using my toon to generate more Kinah but they were using it as a gold mule! No wonder they took so long to level. I made a complaint, told them to stop the levelling process and to refund the remaining credit in Kinah. After a few days of back and forth emailing I got this done but as soon as the transaction completed I received an email informing me that my account had been suspended due to in-game trading for real money and that my character had been used to transfer large amounts of Kinah and in-game items.
Now I have a friend who works in the Accounts Support team for Aion and he informed me that, although my account will stay banned, the actual complaint traced back to a mule they were investigating for in-game trading - It HAD to be SwagVault who placed the damned complaint! Pissed off because I was unhappy with their services, put my foot down and got shit done. This company is a complete joke!
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