Juveneu
Charged my card for something I have not received

I was sent an email promoting a new anti wrinkle cream and if I paid $1.99 via credit card the "Trial product" item would be shipped to me asap. I have not received the item (and its been over two weeks since I ordered the trial) as yet but I noticed on my credit card online statement yesterday that the company has charged me $79.61 for the product. I have sent two complaints via the company's email address but Have not got no response. I'm extremely annoyed and now may have to cancel my credit card so that they cannot charge me again. Please help