I paid for the order and didnt recieve the right meals and rang up when i got home and realised it was wrong, nobody answered the phones even though i tried ringing many times over a five to six hour period, the following day i called past the Mcdonalds to tell them about what happened and they were quite rude and obnoxious towards my complaint saying that that if i dont have a reciept there is nothing he would do and then started rambling about Telstra and proof of purchase and was very rude and said all you can do is complain on the website and that i must move threw the drivethrew as there were customers behind me, i realized he was not willing to listen to me or reemberse me the items missing from the previous day, i do believe he was under the influence of some drugs or alcohol because he was slurring his words and his eyes were glazed and very dialated and he was very confrontational and aggressive in his tone and movement of his body was very figity. I hope you investigate this matter further as i believe he is a danger to the customers and the company as i will be contacting the occupational health and safety office as drugs and alcohol are a very dangerous mix and should not be tolerated at any workplace, and what about the items i had paid for and they forgot am i supposed to just let it go due to fear of an unpredictable employee, could you please advise me on what actions i should take, my email address is [email protected], i am eagerly awaiting a reply. Thankyou.
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