I went through the drive through at Kentucky at 5.30pm on the 12/10/10 and ordered 2 ultimate burger meals, this is the 3rd time at this same resturant I have had problems with this company. I arrived home to eat dinner with my son we both discovered that our chicken peices were stone cold the chicken in the zinger burgers were as hard as a rock, there were only a half a bag of chips and the potatoe and gravy had only a teaspoon in the containers not to mention we got no serviettes no spoons or wipes. As i was not happy with the food as it costs alot of money I rang the store to put in my complaint, I asked for the manager I spoke to Tyler and he was not very helpfull but in the end said I could come back down as i only live up the road from the store and get new meals. So i arrive at the store asked for tyler, he come to the desk with no manners at all took my meals and through them in the bin he was replacing my meals, i asked for fresh food and some servietters etc also he shook his head and walked away. I waited 15 minutes for my new meals once recieving them i checked the boxes and they had given me the wrong thing so i asked for exactly what i ordered he was not happy. eventually getting the right meals i also asked for my receipt that took a further 20minutes to retreave, once i had that i said thankyou he rolled his eyes at me shook his head and went to walk away but i stopped him telling him what bad service that store has and how bad his manners were he huffed at me and walked away... that store has the worst staff members working there they are constantly rude, you never get what you pay for there, they would have to be the only KFC store in Geelong that has terrible service.
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