My Partner went and got us KFC from the Mitcham Store at 9pm Wednesday night 3.9.2011. We purchased an ultimate burger meal with a dinner roll and a sweet chilli twister combo that came to $18.40. The chicken in the ultimate burger meal was dry and the dinner roll was missing also the wrap of my sweet chilli twister was hard like a rock at the end of the twister and the sauce was not spread out in the twister it was only int the middle of the twister. This is not the first time that our meals have been unsatisfactory from that same store, i used to work as a manager at that particular store and know the KFC standards and our meals definitely did not meet those standards. It is very disappointing when you pay the extra money to get KFC oppose to Hungry Jacks or Macdonalds and get a meal that u can even finish. I believe that procedures need to be assessed and that the manger may need more training especially with hold times on product. If the standard of the product does not improve then we will not be buying from KFC restaurants anymore.
0 comments