» Shops, Products, Services » Review / complaint: Bloomex Australia - Delivered 2 days after Mother s Day! | News #1378

Bloomex Australia
Delivered 2 days after Mother's Day!

I ordered flowers for Mother's day and at no time was I warned they may not be delivered on the actual day I chose (and paid extra for!) They were delivered two days late and looked rubbish. My mum was in tears thinking I'd forgotten her. I emailed to complain and they have been refusing to refund and said it's their busiest day of the year - completely unapologetic - what is the point of getting flowers two days late! I asked for a refund before the flowers had even been sent but so far they are refusing - first offering me a 15% discount, then a store credit - as if I'd ever use them again!

Company: Bloomex Australia

Country: Australia   State: Queensland   City: Gold Coast

Category: Shops, Products, Services


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