I have witnessed the Deltec Manufacturing scam as well. I cannot understand why a purchasing officer would agree to purchase toner cartridges at a 250% premium to prices listed on most other sites. I suspect that Deltec offers a kickback to purchasing officers in order to secure the sale. I can’t see any other obvious reason why so many companies have fallen victim to this scam. Furthermore, I cannot understand how Deltec repeatedly gets away with systematically sending unordered, overpriced printer cartridges to firms – NSW police should investigate Deltec Manufacturing. I am certain that it is illegal to send unordered goods accompanied by an invoice when the delivery is actually a solicitation for the order of the goods (see http://www.accc.gov.au/content/index.phtml/itemId/11515). Doing so is called fraud, and Deltec Manufacturing is committing exactly this type of fraud. The police and trade commission should not let the Deltec scam continue to defraud innocent small businesses. You can report the scam at http://www.fairtrading.nsw.gov.au/Consumers/Scams/Report_a_scam.html.
I found some information through ASIC that may help others deal with Deltec Manufacturing. The director of the company is Ian Michael Cooper (93 Lennox St, Newtown NSW 2042). Deltec’s current principal place of business is LEVEL 7, 350 KENT STREET, SYDNEY NSW 2000 and their registered office is AUSTRALIAN BUSINESS NOMINEES PTY LIMITED, 'MLC CENTRE' SUITE 5307 LEVEL 53, 19-29 MARTIN PLACE, SYDNEY NSW 2000. Hopefully someone can use this information to protect themselves from the villains at Deltec Manufacturing.
For those of you who have received unordered goods from Deltec, here is what NSW Fair Trading states as your rights (from http://www.fairtrading.nsw.gov.au/Consumers/Scams/Types_of_scams/Unsolicited_goods.html):
“Under NSW consumer protection laws there are two things people can do if they receive unwanted, unordered goods.
1. They can advise the seller in writing of their name and address, that the goods are unsolicited and unwanted and where they can be collected. If the seller fails to collect them within one month, the goods then become the property of the householder. Householders should keep a copy of the letter. If the letter is sent by registered mail, proof can be obtained of the date when the sender of the goods received the letter, or
2. They can choose to do nothing. If the seller does not collect the product after three months, ownership reverts to the householder.
In both cases, during the intervening period consumers have a responsibility not to use the goods and to keep them safe and secure.”
Power to the people – don’t let Deltec Manufacturing win!
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