Ab Circle Pro
Roller bearings

I have purchased the Ab circle Pro and it's almost pretty imposible to use as the noise it makes is too loud, my husband looked at it and said it's the rollers and bearings, i don't think the amount of use it has had and time frame I have owned it that it should be happening also i think it could be dangerous to keep using it. I have read a lot of complaints and they have set up a phone number so as you can obtain free wheels/bearings but it is not an Australian number
Hoping I can get these free parts, as I said it shouldn't be happening
Kay Surawski