I urgently need help to cancel a booking made 2 nights ago on-line through a UK company called BRAVO FLY Flight was for Dec 24th on a Emirates Flight EK 0418 10.15am departing Sydney to Christchurch arriving 15.15pm the same day. Reservation no: J68ZPB for Mrs Patricia Renay.
I was joining my husband who was booked to work on a Cruise ship SUN PRINCESS from Christchurch to Sydney. I was informed today the Captain of the vessel will not allow the wives to board the ship as it will go over the head count limit. I need to cancel the booking A.S.A.P. but cannot find a email to contact. I have tried ringing the number given on-line which is Italy but it won't accept my credit card.
I do have a letter from the agency for Princess Cruises stating that the cancellation was out of my control.
Please help me with who to contact or what to do. Patricia Renay
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