It clearly states on their website "The Usafis Organization provides an easy and convenient registration service for the annual Green Card Lottery program. We will ***ensure your application is registered in time and ***without errors. Each application is checked and you will be contacted if corrections or additional submissions are required in order for your application to be valid. Each year approximately 25% of all entries are disqualified, many for formal reasons".
I paid a lot of money for this service. My application for the green card was filled out incorrectly with the wrong birthdate which means I will be disqualified. They state that they will register my application without errors and they didnt.
I also paid extra money for a VIP membership. I was meant to recieve 9 language cd's which I havent. So what have I actually paid $US593.00 for?
They are meant to provide a service to assist me and they havent. I called to get a refund on my payment made but was denied any refunds. I was questioned why it took me so long to phone in regards to not recieving the discs... that is irrelevant. Everything I have paid for I have not recieved a single thing for... not even a correct entry into the lottery.
I was told I was not allowed a refund because my entry has already gone through. Even though I have been disqualified because they didnt fill it out properly. I will be taking this further so if anyone is in a similar situation please email me. This is a total sham and they need to be stopped.
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