I ordered $200 worth of products from fragrancex. Having paid by credit card, two months passed without the items being delivered. I asked for updates on shipping but was told that the delay was attributed to customs/security. When, after 2 months, I asked for a refund, fragrancex refused to respond to my request.
While this company appears to fulfil some orders, it is clear that they blatantly defraud overseas credit card customers as they no doubt feel these customers are unable to redress the fraud.
My advice is do not deal with this company.
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