Never received item supposed to have been shipped. Item was claimed to be shipped on 15th November but it's now the 24th January and still no item. I live in Australia and have emailed customs and rung local post office but neither have received it or can help me as there was no tracking number. I have emailed several times and get same automatic response of being patient and it was shipped. They won't even answer my question of how to get it reshipped or a refund. Very angry!!
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