Over the last couple weeks I have been researching 3D televisions such as the sony HX8 and 9. I started going into the stores to have a look at them physically starting at a sony centre (awesome service and friendly staff), secondly I went into harvey norman city cross (whom I'm complaining about). Skipping to the point... the staff member (who came over a pushy and intollerable) try to force the samsung 3d on me even though I could see plain as day the sony was far better in both the 3d quality, picture in general and build quality.
Here is the kicker I know for a fact that sony has delayed the glasses and IR sender release. Stock quantities are expected in the next couple months, from what I have experienced I can see that this staff member was just trying for a sale but happiness of the customer is first priority. Keep us happy we'll come back and or tell our friends. I know of all the tips and tricks in the trade for sales person, such as friedmann training etc. But no sales person has the right to sell an inferior product and plead the ignorance case.
I think i might stroll down the street next time and give the VISA to Sony Centre and if not them NOT HARVEY NORMAN!!!
REMEMBER PEOPLE ASK ABOUT STOCK IF THEY DONT SAY A THING, WON'T TELL OR THERE IS NONE THEY'LL TRY AND SELL YOU SOMETHING ELSE AND IT COULD BE SOMETHING YOU DON'T WANT, DO YOUR RESEARCH AND KNOW WHAT YOU WANT, IF YOU DON'T YOU MAY ASWELL JUST HAND OVER THE VISA AND SAY I WANT EVERYTHING.
0 comments