My husband and I have been members since 2003 and paid installments equalling AUS$8000. We had been subject to a process of enticements and glossy brochures and attractive advertising film production in Singapore when we decided to join. The main thrust of the information evening was cheaper airfares and better accommodation deals with this company.
Nevertheless, since joining, we have made enquiries about these cheaper airfares and accommodation for at least 3-4 holidays without any forthcoming "discounts " and have never made any bookings with these people.
Hence our " membership fee " has been basically obtained under false advertising promises and we cannot understand how AUS $ 8000 can become totally obsolete without any advantages in being members.
I have put in a formal complaint to the on - line customer service person but would like to inform others of this misleading holiday vacation organisation.
Sincerely,
Dr Marina Kang.
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