Aucomplaints.com » Traveling & Tourism » Review / complaint: Emirates Airlines - Seat Allocation | News #3686

Emirates Airlines
Seat Allocation

I was the fourth economy class passenger to checkin on a 777 travelling from Sydney to Bangkok. I requested an aisle seat prior to an allocation being made.

I was told that I was allocated a window (for my wife) and a middle seat. Furthermore I was told the aircraft was not full and was likely to have a row to ourselves.

There were spare seats, but we had another passenger allocated the aisle seat on our row. This prevented me moving myself in the early stages, amd as with an overnight flight, other passengers with spare seats immediately occupy them for their own sleeping arrangements. I was thus locked into a middle seat for 12 hour journey.

My problem is I have had a knee operation and after a time sitting I need to stand up and move a bit to save my knees from giving me problems later.

As it turns out, I am struggling around the next day due to pains in my knees.

I am very unhappy about the checkin for Emirates at Sydney airport, no doubt only one employee.

I am a frequent traveller, tavelling from either Papua New Guinea, where I work, or Australia which I visit on an average of every three weeks, this one event has lost me to Emirates


Company: Emirates Airlines

Country: Australia   State: New South Wales   City: Sydney

Category: Traveling & Tourism

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