Went to the checkout to pay for my groceries as the lady was packing my items, I mentioned to her that could I please not have the grocery bags overpacked as they split, only to have this ignored as she kept doing it, I mentioned it again stating that I have had these bags split once I have left coles because they are too heavy, only to be met with the response it only has 6 items in it, I said thats fine but coles wont cover my groceries when they split all over the pavement, she said who told you that, I said one of the ladies that works here, she said thats not true, so I said well keep overloading them then, to that she replied we will only cover the items if it is deemed that they have not been packed properly, and I said exactly. I really dont think that it is that unreasonable a request not to put up to 5kg of groceries in a flimsy grocery bag, only to be met with hostility when asked not to make them so heavy especially when I have had the bags split on me for this very reason.
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