I am totally disgusted with whomever at this motel made the decision not to reimburse our room payment. We had booked the room to attend the funeral of a dear friend (policeofficer) who had been suffering from Luekemia. We then had agonising news that another close friend had died 19 yrs my sons bestfriend. And had no chance of cancelling before 24hrs. I rang and spoke with a lady from wotif and explained we had a tragedy she phoned the motorinn and they told her they were sticking by there policy. I was astonished and would appreciate your help
Thankfully Karina Anderson
confirmation number for the room is 19555196
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