I have been with 12voip for a number of years. Over the last year I noticed that they started to overcharge me in line with their 'Fair User Policy' (FUP). If a customer uses more than 300 minutes a week, then the policy is implemented resulting in a much higher charge. I had barely gone over 100 ...
We have had an error our mystar / we have tried over and over again to resolve this matter but to no avail (every time we call over 15 times I think we get put on hold and no one has rectified the problem) Not only do I have no screen but have spent all evening till now trying to get some sense out ...
Some one gave my work mobile number to VIPtel and they called day and night for almost 2 months. I kept saying no and they promised a laptop for the disruption. I was harassed so much I relented and got the VIPtel phone. A Samsung GT-B3210 and an Optus sim card. I have spent many a day on my ...
I joined up, originally to be part of the business and part of the deal was to have our landline and mobiles too. There was non stop WRONG charging and NO customer support whatsoever !!! Almost the very end of my first year, I was desperate to cancel and get onto someone who would deal with us in a ...
CHARGES ON MY TELSTRA BILL FROM THIS COMPANY ALL I WANT TO DO IS UNSUBSCRIBE SO I DO NOT RECIEVE ANY MORE CHARGES . TELSTRA WHO ARE CHARGING ME SAYING THE ARE ONLY PASSING ON CHARGES FROM A THIRD PARTY ARE UNABLE TO GIVE ME A BLOODY PHONE NUMBER SO I CAN UNSUBSCRIBE. ...
I was given the information regarding VIP. They sent a phone but when i found out all the info I returned it and no more was said. Then i noticed my account was being deducted $45.00 a month. When i rang to complain they said it belong to the complaint dept who i have never heard from. Whe i ...