On the 25th September i ordered 4 items from DealsDirect. Was finally shipped on 29th September. I received 3 items on 1st October. The 4th item should have been received at the same time. All my items get sent to Clontarf DC.
When looking at the Tracking information DealsDirect have provided, article number 39M2145180030221 which was shipped at the same time in the same consignment as the other 2 items (consignment number 39M2145180) has been sent to Welshpool DC in Western Australia instead of Clontarf DC in QLD where i live. I do now know anyone in Western Australia and have no idea why or how they have sent it there.
The status of the article tracking information says it was delivered with signature or attempted delivery on 5th October.
I have told DealsDirect about this and they are ignoring me.
So i got frustrated and opened a Paypal non-receipt claim in which DealsDirect then responded to Paypal saying that they have sent the item and provided tracking info to Paypal, which relates to the other items which were delivere, not the item which is missing in Welshpool!!!
DealsDirect are committing fraud by stating they sent the item and there is no problem, that it has been delivered, by providing the tracking info of the items that were actually delivered.
The proof and evidence of their fraud is in the Australia Post tracking information which i will submit to you if you provide me with an email address as they are documents not photo's.
Can you please follow this up for me and advise.
Thankyou
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