I was mislead that the total cost of each product was $2.95 which just covered shipping. I presumed that they would be sending a sample. When I checked my bank statement I found they had debited US $74.95 for the Perfect Radiance and $US79.99 for the Revitaderm. I attempted to call the UK number (from Australia) 00 11 44 (0) 8081683684 which is the number showing at the top of the Despatch note without success. Please note, after reading the complaints and comments on this site I tried the number again but dropped the "0" which is between the brackets and got through. I spoke to an operator which could have been from Calcutta. She explained to me that one of the products was free if we cancelled the order within 12 days and the other within 16 days. Since I placed the order on 17/12 I didn't expect it to arrive until after Christmas (which it did on 10/1). I was told that if I hadn't received it within 5 days I should have phoned them and asked for an extension of the trial period. So if they have no contact from the customer they take it as an approval to the billing. If they don't hear from you they will continue to send you the product on a monthly cycle. I then requested to cancel any future orders. They gave me a cancellation number, different numbers for each of the 3 products. I took it as a very bad experience but not as bad as some of the other comments I've read. Unfortunately, I should have read this website before I was duped. Please note, to make the phone call, I purchased a phone card for $10. It's a lot lot cheaper.
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