Jetstar
Luggage handling/claim

I am writing as a very disappointed customer as my claim with went in early October.
As you see it is now the end of Jan and have not completed this claim
the service has been below standard.

I am sending a copy of all correspondence to consumer affairs.

I have been patient and compliant with all requests to have this resolved promptly however this has not been reciprocated.

Communication from your department had been few and far between

I understand my air fare was reasonable but I did not encounter the service to be of this low standard.