Aucomplaints.com » Cars & Transport » Review / complaint: Jetstar Airlines - Sarcastic Condescending flight attendants | News #2913

Jetstar Airlines
Sarcastic Condescending flight attendants

2nd of June 06.55am Adel-Melb morning flight with Julie and Belinda (air hosty Nazis'), will be the last time I fly with jetstar. Jetstar appear to be worse than Tiger (at least hosty's on Tiger which i choose to fly occasionally, u don't get a good dose of sarcastic condescending cheek Jetstar were so kind to administer that morning).

I had literally just sat down, reached in my handbag to check my iPod was not still playing from rolling around hitting whatever else was in there when Belinda jumped down my throat like a rabid dog and yelling down at me like I was naughty child (any 40yo woman like myself, doubt would agree to being spoken to in this manner) that I must TURN IT OFF NOW (certainly not repeatedly before I'd even had a chance to blink). Far more aggressive than what was ever required.

Nothing to report during the flight...

Upon landing, taxiying onto the runway when we hit Melb. We had stopped and were just about to pull up the gate, unhooked my seatbelt for comfort to have Ms Julie, seat nazis on my case, who obviously takes pleasure in looking out for any unsuspecting to assert the small amount of power she holds over all in her domain.

Then found when attendants (Ms Julie/Belinda) were doing their regular announcements for disembarking, it was announced over LOUDSPEAKER, (VERY VERY LOUD AND CLEAR WITH CLEAR WITH MUCH SARCASM): "everyone else apart from row two (my husband and I were the only passengers seated in row 2), were to remain seated until all other passengers had disembarked", like the naughty children that we were! I had not heard this, my husband sitting nxt to me in row two had. We were a little more than in awe that anyone in a customer service role such as theirs might choose to treat clients they depend on to keep their business running, in such a manner. Takes all sorts am sure. But sincerely a first for everything.

U might like to note Ms Julie did not waste a moment in being the first off the plane and running for the exit. Having caught up with her, tapping her on the shoulder, at which she seemed shocked and more than a little embarrassed that I made the effort to do so (she gets away with it regularly?), I took her name.

If jetstar has any sense (which I doubt, as a year on, I still have not received a promised refund for cancelled flight - and reading on all the forums tonight, I see we are not alone), they might like to note the names of a pair who should not be in customer service.

That is the last nail in the coffin for us and jetstar. My husband and I will be ever vigilant to fly with anyone but them, no matter how cheap they drop their airfares to.

JQ777, 06.55am, Adel-Melb, 02/06


Company: Jetstar Airlines

Country: Australia   State: South Australia   City: Adelaide Metro Area

Category: Cars & Transport

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