» Cars & Transport » Review / complaint: Coles Express - Efuse to take my change | News #1615

Coles Express
Efuse to take my change

Dera sir /madam, my name is domenic, on wednesday the 12 december at approximately 9.30 pm i attended my regular petrol station as i usually do for the last 20 years or so, as i live around the corner..
i proceeded to put 67 dollars of petrol and i went to pay my fee!!! the attented jhon from his name badge serverd me, and i paid with a 50 dollar note, 10 dollars in 2 dollar coins and 6 dollars in various 50 cent and silver coins!!!, he john refused to take my money as he said i had to pay in notes as the service staion does not take any more than 4 dollar coins in change, i thought great i dont have to pay for all my petrol today!!!, he told me he wouldnt take the money and i had to pay in notes again!!! this was embarrising as there was approximately 4-5 customers getting served from the other attended and two customers behind me... i couldnt believe the embarrasment he was cousing as he refused to take my monie!!!he then started to count the money in a angry manner, his body langage was so disgusting towards me i felt so embarrased from the fuss he was making, as i mentioned that i was sorry and i didnt notice any signs, i wanted to buy other products but i left quickly after he counted the money as i needed to get some air and leave the area from the embarrasment from the other customers...

i went to my car and waited for the customers to leave and i re-entered the store to buy my cigarettes escort red 35 pack, cant remember the price but i think it was 24.60, i paid him with a 20 dollar note and 4.60 in change, he refused to serve me as he told me that the ey dont take any more than 4 dollars change and it had to be a 5 dollar not and he wouldnt give me the cigarettes, i told him that this was another transaction and refused to sertve me !!! i have never been so humiliated in my life like that, he made me feel like a thief, i left in a hurry leaving my money on the counter as i had a hot flush and needed to get out of there before anybody noticed me, i have been so distraut of the manner i was treated and the angish i feel at the moment of the way i was made to feel in front of other customers as i fill mky car up every week as i have done so for the last 20 so years as my parents and my sister, as we all have a flybuy card, it has made me feel deppressed this last week, as i dont feel i can show my face again in this service station for awhile, and now have to travel a few kilometers to another shell service staion and ask if they take change as legal tender, i went to the bp after that incident next door to the shell and i bought my cigarettes and i asked if they took change and the attened looked at me a little weired and said yes of course we do and i explained to him i didnt know that shell coles express didnt take change.

i hope i can get my money back for at least my cigaretts as nobody made an attempt to refund my money,

i can be contacted on [email protected]

Company: Coles Express

Country: Australia   State: South Australia   City: Adelaide Metro Area
Address: 150 montacute road hectorville s. a
Phone: 83514811

Category: Cars & Transport


Only registered users can leave comments.
Please Register on our website, it will take a few seconds.

Quick Registration via social networks:
Login with FacebookLogin with Google